Frequently Asked Questions
Everything you need to know about ordering your academic materials and university gear.
How do I find the correct textbooks for my specific courses?
You can use our 'Shop by Course' tool. Simply enter your student ID or select your department, course number, and section from the dropdown menus to see a personalized list of required and optional materials.
What is your return policy for textbooks and course materials?
Textbooks are eligible for a full refund within the first 10 days of the semester, provided they are in their original condition. Shrink-wrapped sets must remain unopened, and access codes must not be scratched or activated.
Do you offer international shipping for university apparel and gifts?
Yes, we ship university merchandise worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout. Please note that textbooks may have specific regional distribution restrictions.
Can I sell my used textbooks back to the store?
Absolutely. We host a 'Book Buyback' program at the end of every semester. Prices are determined based on the book's condition and whether the faculty has requested the same title for the upcoming term.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. Students may also use their University Student Account or Financial Aid credits by selecting 'Student Charge' at checkout.
What is the difference between 'Required' and 'Optional' materials?
'Required' materials are essential for completing the course as determined by the instructor. 'Optional' materials are recommended supplements, such as study guides or reference charts, that may help enhance your understanding of the subject.